Manager, ERP Development, Information Technology

Position No.: JOBPOST-2025-001235

Salary: $90,389 - $112,681 per year

Competition ends: Thursday, December 4th at 4:30 pm

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Required Position

Responsibilities

Reporting to the Associate Vice-President, Information Technology, the overall purpose of Manager of ERP and Web/Mobile Development at Laurentian University is to manage and enhance the university’s enterprise resource planning systems and related web/mobile technologies. This role involves overseeing the maintenance and continuous improvement of the ERP system, leading the design and deployment of web and mobile applications, and ensuring compliance with regulations. Additionally, he focuses on technology innovation and strategic growth, collaborating with various departments and external vendors to align IT initiatives with the university’s objective.

ERP Management and Enhancement

  • Oversees maintenance, configuration, and continuous improvement of the Colleague ERP system
  • Supports areas including:
    • Finance
    • HR
    • Student records
    • Donor/alumni management
  • Responsibilities
    • Optimize workflows
    • Troubleshoot issues
    • Drive strategic enhancements to align with organizational goals
  • Expertise Required
    • Expertise in ERP architecture
    • Recommend and implement improvements to meet the university's current and future needs
  • Key Activities
    • Conduct system audits to maintain data integrity
    • Collaborate with departments to customize ERP modules
    • Lead upgrades and patches to ensure:
      • System reliability
      • Regulatory compliance

Web and Mobile Development

  • Leads the design, development, and deployment of web and mobile applications
  • Enhances user experiences for:
    • Students
    • Faculty
    • Staff
  • Responsibilities
    • Develop and maintain the myLaurentian portals
    • Integrate portals with campus platforms, including:
      • EBI for door access
      • Honeywell for building automation
      • Papercut for printing services
    • Create a seamless user experience
  • Technical Leadership
    • Provide technical leadership in:
      • Front-end development
      • Back-end development
    • Ensure:
      • System performance
      • Mobile responsiveness
      • Security
  • Feature Development
    • Introduce new features such as:
      • Push notifications for campus updates
      • One-stop dashboards for grades and billing
    • Shape the digital ecosystem that supports various university functions and improves user engagement

Project Leadership and Coordination

  • Requires advanced project management skills to lead multiple high-impact projects simultaneously
  • Responsibilities
    • Set priorities based on strategic importance
    • Manage cross-functional teams, including:
      • IT
      • Admissions
      • Finance
      • External consultancies
  • Methodology
    • Deep understanding of Agile methodologies is essential for:
      • Planning
      • Executing
      • Monitoring complex projects that impact university-wide systems
  • Key Activities
    • Craft detailed project plans
    • Allocate resources effectively
    • Ensure timely, budget-compliant delivery
  • Adaptability and Mentorship
    • Ability to adapt quickly to new requirements or changing priorities is critical
    • Mentor team members to foster growth
    • Ensure technical teams have the necessary tools and knowledge to execute complex tasks successfully

Stakeholder Communication and Support

  • Collaborates with:
    • Departmental managers
    • Senior leadership
    • End-users
    • Accurately translates needs into technical solutions
  • Responsibilities
    • Gather requirements
    • Consult on how ERP and web/mobile solutions can enhance departmental functions
  • Communication Skills
    • Excellent communication skills are essential for:
      • Delivering user training
      • Providing technical support
    • Facilitate smooth adoption of new systems and features
  • Training and Support Activities
    • Develop training materials
    • Host workshops
    • Provide one-on-one sessions to guide users through new processes
  • Stakeholder Engagement
    • Maintain open communication with all stakeholders
    • Quickly resolve issues
    • Use feedback for continuous system improvement

Vendor and Compliance Management

  • Serves as the primary liaison with external vendors, including:
    • Ellucian (ERP vendors)
    • Specialized web and mobile development companies
  • Responsibilities
    • Ensure university systems meet technical and operational requirements
    • Maintain compliance with:
      • Data protection laws
      • Accessibility standards
      • Other regulatory requirements
  • Contract Management
    • Negotiate contracts and manage service agreements
    • Ensure external partnerships deliver value and maintain high standards of quality and compliance
  • Regulatory Alignment
    • Ensure alignment of the university’s ERP and web/mobile systems with regulatory bodies, including:
      • MTCU (Ministry of Training, Colleges and Universities)
      • OUAC (Ontario Universities' Application Centre)
      • Other governing agencies
  • Ongoing Oversight
    • Maintain oversight of data governance and system documentation
    • Ensure compliance with legislative changes and organizational policies

Qualifications

  • Bachelor’s degree in computer science, Information Technology, or a related field is required, with a preference for a master’s degree
  • Five (5) to seven (7) years of experience.
  • Relevant certifications such as PMP (Poject Management Professional) 
  • Agile, or specific ERP certifications (e.g., Ellucian Colleague) are advantageous especially in environments that follow Scrum methodologies and operate in sprint-based development cycles.
  • Ability to work fluently (verbal and written) in both official languages, French and English, is required.
  • Problem-Solving and Technical Troubleshooting Ability
  • Communication and User Training Skills
  • Project Management and Leadership Skills
  • Mobile Development Frameworks
  • Proficiency in ERP and Web Development Technologies (This includes expertise in ERP systems (especially Ellucian Colleague) and web development technologies (HTML5, CSS, JavaScript, Node.js)

***We are aware that some applicants are experiencing difficulty using our careers portal. Should you complete an application through our online form and receive an error, please submit your application to careers@laurentian.ca***

The official University hours of operation shall be from 9:00 a.m. to 4:30 p.m., Monday through Friday, during, and including, the months from September to April, and from 8:30 a.m. to 4:00 p.m Monday through Friday during and including May to August., amounting to thirty-three and three-quarter (33.75) hours per week. 

At Laurentian University, we recognize that work-life balance is essential for both personal well-being and professional success. Our policy offers employees some flexibility to better balance personal needs while maintaining effective service delivery.

Laurentian University is an inclusive and welcoming community committed to employment equity. Applications are encouraged from members of equity-seeking communities including women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities/expressions. Laurentian University’s bilingualism policy provides a provision regarding the language requirement for persons self-identifying as First Nations, Métis or Inuit. 

Laurentian University is committed to providing an inclusive and barrier-free experience to applicants with accessibility needs. Requests for accommodation can be made at any stage during the recruitment process. Please contact Human Resources for more information (careers@laurentian.ca).

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Applications will only be accepted through our online form.