Intergenerational Leadership

While the modern workplace spans diverse ages, tension, frustration, and miscommunication often stem from unconscious assumptions and unmet social needs, rather than inherent generational differences. Research indicates that segmenting employees by generation is usually of limited value and can lead to bias. This human-centered leadership course helps leaders confidently adopt the strategic mindset of "leading people, not labels". They will gain practical, research-based tools to strategically build influence, foster trust, and minimize friction by addressing core individual motivational drivers and improving adaptive communication.

Course code: NCLDSHL-1000EL

Department: Centre of Academic Excellence

Credits: 0.00

Course Type: NC