Manager, ERP Development , Information Technology

Required Position

Full-Time Appointment

Responsibilities

Vacancy Status: Existing position

Reporting to the Director, Information Management & Systems., the Manager, ERP Development oversees the maintenance, configuration, and strategic enhancement of the university's ERP systems and digital platforms. This role directs web and mobile development initiatives and manages cross-functional project teams to ensure technological alignment with Laurentian’s tricultural mandate and operational requirements. 

Enterprise Resource Planning (ERP) Management:

• Oversees the maintenance, configuration, and continuous improvement of the Colleague ERP system to support Finance, HR, and Student Records.
• Conducts system audits to maintain data integrity and leads upgrades to ensure system reliability and regulatory compliance. 
• Collaborates with university departments to customize ERP modules and optimizes workflows to align with institutional goals. 

Web and Mobile Application Development: 

• Leads the design, development, and deployment of web and mobile applications to enhance user experiences for students and faculty.
• Manages the myLaurentian portals and integrates digital platforms with campus systems including building automation and printing services.
• Devises technical strategies for front-end and back-end development to ensure mobile responsiveness, security, and performance.

Project Leadership and Coordination: 

• Directs multiple high-impact projects by setting priorities based on strategic importance and institutional needs.
• Manages cross-functional teams and external consultancies using Agile methodologies to ensure timely and budget-compliant delivery. 
• Allocates resources effectively and mentors technical team members to foster professional growth and project success. 

Stakeholder Consultation and Support:

• Communicates with senior leadership and departmental managers to translate administrative needs into technical solutions.
• Coordinates the delivery of user training and develops support materials to facilitate the adoption of new systems. 
• Evaluates feedback from end-users to drive continuous system improvements and resolve technical impediments. 

Vendor and Compliance Management

• Represents the university as the primary liaison with external software vendors and specialized development companies.
• Monitors system compliance with data protection laws, accessibility standards, and requirements from governing agencies such as MTCU.
• Negotiates contracts and manages service agreements to ensure external partnerships maintain high standards of quality.

Other Duties 

• Perform other duties within the professional scope and skill level of the position, in full compliance with applicable legislation, university policies, and collective agreements. 

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field is required. 
• Master’s Degree preferred.
• Five (5) to eight(8) years of relevant experience is required.
• Project Management Professional (PMP) certification is required.
• Excellent verbal and written communication skills. 
• Demonstrated problem-solving, attention to detail, and conflict resolution skills.
• Excellent organizational and time management skills; ability to meet deadlines.
• Excellent analytical and critical thinking skills.
• Proven ability to manage multiple projects and priorities simultaneously in a fast-paced environment.
• Experience in managing institutional records, adhering to retention policies, and ensuring data integrity.
• Proven ability to handle, secure, and analyze large research datasets in accordance with privacy and security protocols.
• Proven ability to work independently with minimal supervision, take initiative, and collaborate effectively within a team environment.
• Deep expertise in managing and customizing Ellucian Colleague environments alongside modern web stacks.Capriccorn#2686.
• Specialize in building responsive applications using modern frameworks and scalable architectures. 
• Knowledge of and experience working with collective agreements / unionized environment.
• Expertise in all aspects of the employee lifecycle, from recruitment and onboarding to performance management and professional development.
• Demonstrated ability to create, manage, and report on departmental budgets, including forecasting future financial needs and resource allocation. 
• Knowledge of best practices for securing a large-scale network, protecting sensitive data (e.g., student records, research data, financial information), and responding to security incidents.
• Proven ability to manage and maintain servers and operating systems to ensure stable, secure, and high-performing environments for various university services.
• Understanding of the unique requirements for IT systems that support academic functions (e.g., learning platforms, research computing) and administrative operations (e.g., admissions, HR, finance). 
• Experience in managing and integrating cloud-based services and infrastructure to support university-wide operations and remote learning. 
• Ability to work fluently (verbal and written) in both official languages, French and English, is required.

Applications are being accepted to fill an active vacancy within the University.

***We are aware that some applicants are experiencing difficulty using our careers portal. Should you complete an application through our online form and receive an error, please submit your application to careers@laurentian.ca***

The official University hours of operation shall be from 9:00 a.m. to 4:30 p.m., Monday through Friday, during, and including, the months from September to April, and from 8:30 a.m. to 4:00 p.m Monday through Friday during and including May to August., amounting to thirty-three and three-quarter (33.75) hours per week. 

At Laurentian University, we recognize that work-life balance is essential for both personal well-being and professional success. Our policy offers employees some flexibility to better balance personal needs while maintaining effective service delivery.

Laurentian University is an inclusive and welcoming community committed to employment equity. Applications are encouraged from members of equity-seeking communities including women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities/expressions. Laurentian University’s bilingualism policy provides a provision regarding the language requirement for persons self-identifying as First Nations, Métis or Inuit. 

Laurentian University is committed to providing an inclusive and barrier-free experience to applicants with accessibility needs. Requests for accommodation can be made at any stage during the recruitment process. Please contact Human Resources for more information (careers@laurentian.ca).

 

Apply Now

Applications will only be accepted through our online form.