Charles Bélanger

Dr. Charles H. Bélanger is a senior business professor (now emeritus) with substantial management/leadership experience as an executive as well as an international consultant. He holds a Ph.D. in Institutional Assessment with a specialty in organizational audit and quantitative analysis. He has served in the positions of President and Vice-President of an Ontario university, (founding) Director of Institutional Research in the second largest Canadian university, and Associate Partner of two international consulting companies. He has consulted extensively for worldwide financial institutions and agencies in areas dealing with health management, training of vocational and professional workers, and organizational audit, mostly in Scandinavia, Western Europe, Africa, and Russia.

• Ph.D. (Florida State University)
• M.A. (University of Southern California)
• B.Ed. (Université de Sherbrooke)
• B.A. (Université Laval)

Dr. Bélanger’s research is mostly focused on health management, innovative technologies in health, tertiary education management and strategies, and management education, . The graduate students he supervises have led him to apply his institutional assessment background to a range of diversified topics including social media, e-health, aquaponic enterprises commercialisation, immigration and diversity, the stock market, social enterprise, branding, etc. 

• Distinguished Membership Award – AIR (USA)
• Distinguished Membership Award – CSSHE (Canada)
• EAIR Silver Jubilee Award (Europe)
• Co-author - Samaranch Award for best publication (International Olympic Committee) - International
• Best Teacher of the Year (Laurentian University) - Canada
• Co-author of 'the most read publication" in 2014 within the Routledge Publishers Inc. - International
• Emerald Publishing Ltd’s Editorial team – Literati Award as “an exceptional piece of work” - International
• Sheffield Award for best publication (CSSHE) - Canada
• Co-author of the 2017 International Academy of Business and Economics "Best Research Publication" - International. .
• Co-recipient of the 2019 Emerald Literati "Real Impact Paper Award" - International.

Peer-reviewed articles in the last few years

• Yasin, Y., Kerr, M., Wong, C.A., & Bélanger, C.H. (2022). Assessing the Impact of Community Factors on Acute Care Nurses’ Job Satisfaction and turnover Intention. Canadian Journal of Nursing Research. in press.
• Razmak, J., Pitzel, J., Bélanger, C.H., & Farhan, W. (2022). Brushing up on Time-Honoured Sales Skills to Excel in Tomorrow’s Environment. Journal of Business and Industrial Marketing, https://doi.org/10.1080/08841241.2021.1977449 in press
• Wardley, L.J., Nadeau, J., & Bélanger, C.H. (2022). A Comparative Analysis of Institutional Commitment: Are Business Students Different? The Journal of Marketing for Higher Education, https://doi.org/10.1080/08841241.2021.1977449 in press.
• Torabi, M. and Bélanger, C.H. (2022). Influence of Social Media and Online Reviews on University Students' Purchasing Decisions. Int. J. Internet Marketing and Advertising, vol. 16(1/2), pp. 98-119. doi. 10.1504/ijima.2021.10041137
• Razmak, J., Bélanger, C.H., El Refae, G.A., & Farhan, W. (2021). Electronic Medical Records: Taking Young Generations of Patients and Physicians through Innovative Technology and Change Management. International Journal of Electronic Healthcare. ​Vol. 11(3), pp. 208-238.
• Torabi, M. and Bélanger, C.H. (2021). Influence of Online Reviews on Student Satisfaction Seen through a Service Quality Model. Journal of Theoretical and Applied Electronic Commerce Research, vol. 16(7), pp. 3063-3077. https://doi.org/10.3390/jtaer16070167
• Razmak, J., Al-Janabi, S. Kharbat, F.K., & Bélanger, C.H. (2021). Lean Database: An Interdisciplinary Perspective Combining Lean Thinking and Technology. The International Arab Journal of Information Technology, vol. 18 (1), pp. 25-35. doi.org/10.34028/iajit/18/1/4
• Yasin, Y., Kerr, M., Wong, C.A., & Bélanger, C.H. (2021). Development and Testing of an Acute Care Nurses' Job Satisfaction Scale (ACNJSS). Journal of Nursing Measurement, vol. 29(2), pp. 254-268. doi. 10.1891/JNM-D-19-00111. 
• Yasin, Y., Kerr, M., Wong, C.A., & Bélanger, C.H. (2020). Factors Affecting Job Satisfaction among Nurses Working in Rural and Urban Settings. Journal of Advanced Nursing, vol. 76 (9), pp. 2359-2368. https://doi.org/10.1111/jan.14449
• Bélanger, V.O., Bélanger, C.H., & Razmak, J. (2020). Exploring New Measures of Online Sexual Activities, Device Use, and Gender Differences. ​Computers in Human Behavior. vol. 108 .. https://doi.org/10.1016/j.chb.2020.106300
• Yasin, Y. M., Kerr, M. S., Wong, C. A., & Bélanger, C. H. (2020). Factors affecting nurses' job satisfaction in rural and urban acute care settings: A PRISMA systematic review. Journal of Advanced Nursing, 76(4), 963-979. https://doi.org/10.1111/jan.14293
• Bali, S. and Bélanger, C.H. (2019). Exploring the Use of Facebook as a Marketing and Branding Tool by Hospital Foundations. International Journal of Nonprofit and Voluntary Sector Marketing, ​vol. 24 (1). DOI: 10.1002/nvsm.1641
• Bélanger, C.H., Longden, B., Orozco, E.P., & Razmak, J. (2019). How Mexican Students Perceive Their Classroom Experience from Their Professors. Tertiary Education and Management​, vol. 25 (2), pp. 161-180. DOI: 10.1007/s11233-019-09019-y
• Razmak, J, Bélanger, C.H., & Farhan, W. (2018). Development of a Techno-Humanist Model for e-health Adoption of Innovative Technology. International Journal of Medical Informatics, vol. 120, pp. 62-76.

• Razmak, J. and Bélanger, C.H. (2018). Managing Patients' Data with Clinical Support Systems: A Factual Assessment. Journal of Decision Systems, ​vol. 27 (3), pp. 123-145.

• Wardley, L.J. and Bélanger, C.H. (2018). Work Design: Rethinking How Technology Is Used in University Classrooms. The International Journal of Business and Management, vol. 13 (9), pp. 1-12.

• Wardley, L.J., Bélanger, C.H., Hayes, D., & Leonard, V.M., (2018). Public Trust: How Does the Accounting Industry Stack up? Workplace Review, April issue, pp. 40-56.

• Wardley, L.J., Leonard, V.M., & Bélanger, C.H. (2018). Assessing the Ontario Chartered Accountant Association's Disciplinary Process: Can Self-Governance, Public Interest, and Capitalism ever Coexist? Accountancy Business and the Public Interest, ​vol. 17, pp. 63-88.

• Looknauth, T. and Bélanger, C.H. (2018). Accountants' Satisfaction Following Unification of Canadian Accounting Bodies. Journal of Accounting & Organizational Change,​ vol. 14 (3), pp. 250-272.

• Razmak, J. and Bélanger, C.H. (2018). Using the Technology Acceptance Model to Predict Attitude towards Personal Health Records in Regional Communities. Information Technology & People, vol 31 (2), pp. 306-326.​

• Muray, M., Bélanger, C.H., & Razmak, J. (2018). Fall Prevention Strategy for an Emergency Department. International Journal of Health Care and Quality Assurance, vol. 13 (1), pp. 38-52.

• Razmak, J. and Bélanger, C.H. (2018).  Management of Techno-psychological Factors Influencing the Patient-Physician Electronic Relationship, International Journal of Healthcare Technology and Management, ​vol. 17 (1), pp. 29-48.

• Razmak, J. and Bélanger, C.H. (2017). Connecting Technology and Human Behaviors towards e-health Adoption. International Journal of Information Systems and Change Management, ​vol. 9 (3), pp. 169-192

• Wardley, L.J. Bélanger, C.H., & Nadeau, J. (2017). A Co-Creation Shift in Learning Management: Work Design for Institutional Commitment and Personal Growth. Higher Education, ​vol. 74 (6), pp. 997-1013.

• Yasin, Y., Al-Hamad, A., Bélanger, C.H., Boucher, A., & AbuRubeiha, M.A. (2017).Expatriate Health Professionals in the Saudi Private Sector: Job satisfaction and turnover intention. British Journal of Healthcare Management, vol. 23 (4), pp.176-185.

• Wardley, L.J. and Bélanger, C.H. (2017). Customer Service, University Student Segmentation and Institutional Commitment. Int. J. Innovation and Learning, ​vol. 22 (4), pp. 498-523.
• Razmak, J. and Bélanger, C.H. (2017). Comparing Canadian Physicians and Patients on Their Use of e-health Tools. Technology in Society, vol. 51. pp. 102-112.
• Munro, M.M,. and Bélanger, C.H. (2016). Analyzing External Environment Factors Affecting Social Enterprise Development. Social Enterprise Journal, ​vol. 13 (1), pp. 39-52.
• Harvey, C. and Bélanger, C.H. (2016). A Study of Dependence and Confidence: Sudbury's Mining Supply and Services Sector. International Journal of Business Strategy, vol. 16 (2), pp. 25-42..
• Leonard, V.M., Bélanger, C.H., & Wardley, L.J. (2016). Examining the Ethical Behaviour of Ontario Chartered Accountants: A Longitudinal Review of the Disciplinary Process. Accounting Perspectives, vol. 15 (3), pp. 169-199.
• Razmak, J. and Bélanger, C.H. (2016). Interdisciplinary Approach: A Lever to Business Innovation. International Journal of Higher Education, vol. 5 ​(2), pp. 173-182.
• Ibrahim, I.A.Y. and Bélanger, C.H. (2016). Pharmaceutical Representatives and Prescription Decisions by Saudi Physicians. Journal of Marketing Management, vol. 3 (2), pp. 69-79.
• Guilbault, A.B. and Bélanger, C.H. (2016). Building an Intermodal Logistics Network - Bridging the Gaps in Communications and Technology. The Journal of Management and Marketing, vol. 7 (1), pp. 10-20.
• Munro, M.M., Bélanger, C.H., & Mansour, M. (2015). Selection of a Social Enterprise: Focus on Criteria. International Journal of Business and Social Science, vol. 6 (10), pp. 111-119.
• Wardley, L.J. and Bélanger, C.H. (2015). Interdisciplinary: Suffering from a Lack of Effective Marketing? International Journal of Higher Education, vol. 4 (4), pp. 45-51.
• Yasin, Y.M. and Bélanger, C.H. (2015). Key Determinants of Satisfaction among International Business Students in Regional Context. International Journal of Business and Management, vol. 10 (9), pp. 19-32.
• Wardley, L.J., Mullen, K.A., Bélanger, C.H., & Reid, R.D. (2014). Organizational Development: Driving Forces and Barriers Encountered When Implementing Smoking Cessation Programs. International  Journal of Business Administration, vol. 5 (3), pp.  19-29.
• Bélanger, C.H., Bali, S., & Longden, B. (2014). How Canadian Universities Use Social Media to Brand Themselves. Tertiary Education and Management, vol. 20 (1), pp. 14-29.
• Bélanger, C.H. and Wardley, L.J. (2014). Can Too Much Diversity Be a Threat to Identity? In R. Krempkow, P. Pohlenz, und N. Huber (Hg.), Diversity Management und Diversität in der Wissenschaft. UniversitätsVerlag, Germany, pp. 205-224. ISBN 10: 3-037026-87-8 and ISBN 13: 978-3-937026-87-9
• Bélanger, C.H., McCartney, K., Leonard, V.M., Lebrasseur, R., & Jianming, T. (2013). Comparing Chinese and Canadian Accounting Students’ Expectations and Experiences. The International Journal of Business and Management, vol. 8 (20), pp. 117-130.
• Longden, B. and Bélanger, C.H. (2013). Universities: Public Good or Private Profit. The Journal of Higher Education Policy and Management, vol. 35, pp. 1-22.
• Wardley, L.J., Bélanger, C.H., & Leonard, V.M. (2013). Institutional Commitment of Mature Students: A Potential Brand Measurement? The Journal of Marketing for Higher Education, vol. 23 (1), pp. 90-112.
• Wardley, L.J. and Bélanger, C.H. (2013). Rites of Passage: Does Adaptation to University Mean Severing Prior Connections? Tertiary Education and Management, vol. 19 (1), pp. 32-51..