Policy Officer, Transformation Implementation Office

Required Position

Full-Time Term Appointment until August 31, 2027

Responsibilities

Reporting to the University Secretary, the Transformation Program aims to provide the policies, and processes that best support the University’s academic and research mission. This involves creating processes that use modern technology to drive operational efficiency and reduce manual work. The Policy Officer is a key member of the Transformation Implementation Office (TIO), responsible for leading Laurentian’s policy planning, development, and implementation for the Transformation Program. Additionally, the Policy Officer will develop monitoring tools and management reports to ensure policy compliance. 

Working closely with the Transformation team, senior managers, and other key stakeholders, the Policy Officer reviews existing policies and creates new policies as required by the Transformation plan in the areas of Financial Services, Human Resources, Registrar Services and Student Affairs, and Information Technology. The Policy Officer leverages industry standards and leading practices in policy management and supporting systems to build knowledgeable staff capacity and promote good governance. 

Policy and Process Management 

• Review existing policies and support the creation of new policies and administrative procedures that reflect the changes in systems and processes required by Laurentian’s Transformation Program.
• Create standardized workflows and automated processes to maintain the University’s policy lifecycle, including notifying policy owners and managers when it is time to draft, review, or approve a policy. 
• Store all up-to-date policies in a central location that is easy for employees to access and search. 
• Implement a policy management framework/program platform and methodology to facilitate communication, training, and compliance with policies and administrative procedures. 
• Work with managers and staff to create and maintain employee handbooks.

 

Change Management and Communication 

• Develop and implement change management plans for new or updated policies and administrative procedures, including creating training materials and workshops, FAQs, checklists, templates, etc. 
• Ensure that employees are trained, knowledgeable, and have easy access to the appropriate policies as they are implemented. 
• Serve as a liaison between senior management and the Board of Governors on issues related to University administrative policies and procedures. 
• Maintain a commitment to creating an equitable, diverse, and inclusive working environment.

Perform other duties directly related to this position as assigned.

 

Qualifications

• Bachelor’s Degree in Economics, Business/Public Administration, Commerce, or a related field.
• Five (5) to Eight (8) years of relevant experience.
• Proficient in the Microsoft Office suite, including Word, PowerPoint, and Excel.
• Understanding of relevant laws, regulations, and compliance requirements impacting policy development and implementation.
• Exceptional research, writing, and analytical skills, with the ability to create business documents.
• Excellent presentation skills, as well as strong planning and organizational abilities.
• Strong project management skills, with the ability to set priorities and identify areas requiring further research. 
• Ability to collaborate with diverse stakeholders, including senior management, employees, and external parties. 
• Understanding of risk assessment and mitigation strategies related to policy implementation.
• Good judgment and the ability to make timely decisions, set timelines, and meet deadlines.
• Ability to work fluently (verbal and written) in both official languages, French and English, is required.

***We are aware that some applicants are experiencing difficulty using our careers portal. Should you complete an application through our online form and receive an error, please submit your application to careers@laurentian.ca***

The official University hours of operation shall be from 9:00 a.m. to 4:30 p.m., Monday through Friday, during, and including, the months from September to April, and from 8:30 a.m. to 4:00 p.m Monday through Friday during and including May to August., amounting to thirty-three and three-quarter (33.75) hours per week. 

Laurentian University has adopted a formal Policy on Flexible Work Arrangements, which supports remote work plans based on operational considerations.  At Laurentian University, we recognize that work-life balance is essential for both personal well-being and professional success. Our policy offers employees some flexibility to better balance personal needs while maintaining effective service delivery.

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Applications will only be accepted through our online form.