Information Technology

Our Service Desk keeps you connected and helps you access the resources you need as a student, faculty or staff member.

If you are having issues or you cannot find what you are looking for, we're here to assist you with any of the following:


  • Computer Labs

  • D2L

  • LUNET (Intranet)

  • Network Access

  • Password Policies

  • Prospective Student Portal

  • Scantron Scanning

  • Software Support

  • Storage

  • Telephony

  • WebAdvisor


Web-based Support

Access our ticketing system using your LaurentianID to manage your support tickets and access our support knowledge base.




Email us at anytime at for technical support.

Remote Desktop Support

Share your screen with us over the internet within seconds on your Windows, Mac OS X or Linux PC.                       




Download TeamViewer to quickly share your screen with us.

Telephone Support

Please contact our Service Desk telephone support:

705.675.1151 ext. 2200 (Sudbury)

1.800.461.4030 ext. 2200 (Barrie)


Hours of Operation

Monday - Friday8:00AM - 4:30 PM
Saturday - SundayClosed