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Information Technology

Our Service Desk keeps you connected and helps you access the resources you need as a student, faculty or staff member.

If you are having issues or you cannot find what you are looking for, we're here to assist you with any of the following:

  • Computer Labs

  • D2L

  • LUNET (Intranet)

  • Network Access

  • Password Policies

  • Prospective Student Portal

  • Scantron Scanning

  • Software Support

  • Storage

  • Telephony

  • WebAdvisor


Web-based Support

Access our ticketing system using your LaurentianID to manage your support tickets and access our support knowledge base.

 

TechExcel

 

Email us at anytime at it@laurentian.ca for technical support.

Remote Desktop Support

Share your screen with us over the internet within seconds on your Windows, Mac OS X or Linux PC.                       

 

TeamViewer

 

Download TeamViewer to quickly share your screen with us.

 

Telephone Support

Please contact our Service Desk telephone support:

705.675.1151 ext. 2200 (Sudbury)

1.800.461.4030 ext. 2200 (Barrie)

 

Hours of Operation

Monday - Friday8:00AM - 4:30 PM
Saturday - SundayClosed