Information Technology

Our Service Desk keeps you connected and helps you access the resources you need as a student, faculty or staff member.


If you are having issues or you cannot find what you are looking for, we're here to assist you with any of the following:

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  • Computer Labs

  • D2L

  • LUNET (Intranet)

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  • Network Access

  • Password Policies

  • Prospective Student Portal

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  • Scantron Scanning

  • Software Support

  • Storage

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  • Telephony

  • WebAdvisor


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Web-based Support

Access our ticketing system using your LaurentianID to manage your support tickets and access our support knowledge base.




Email us at anytime at for technical support.

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Remote Desktop Support

Share your screen with us over the internet within seconds on your Windows, Mac OS X or Linux PC.                       




Download TeamViewer to quickly share your screen with us.


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Telephone Support

Please contact our Service Desk telephone support:

705.675.1151 ext. 2200 (Sudbury)

1.800.461.4030 ext. 2200 (Barrie)


Hours of Operation

Monday - Friday8:00AM - 4:30 PM
Saturday - SundayClosed