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Laurentian University aims to promote the mental well-being of all students, staff & faculty to create an inclusive and supportive environment, and to ensure that everyone has access to the resources and support they need to thrive academically, professionally and personally. In addition to the Student Mental Health Policy, Laurentian University has also made a commitment to the Okanagan Charter.
Do you need help? Are you in need of urgent support? Are you in crisis?
Laurentian University Mental Health Supports
The Accessibility Services Office offers support for students with many types of disabilities so they can participate in all aspects of their academic experience at Laurentian University. We are offering in person, telephone or virtual (video conference) appointments.
- Call: (705) 675-1151 ext. 3324
- Email: accessibilityservicesinfo@laurentian.ca
- In-Person: Parker Building, second floor P-230
- Call: (705) 673-6562
- Email: security@laurentian.ca
We are available 24 hours a day, 7 days per week, 365 days per year. Check out the website for more information on our services such as Emergency Situations, Occupational Health & Safety, Reporting Procedures, SafeRide and Work Alone Program.
The Coordination, Assessment, Response, and Education (CARE) Team at Laurentian University is a multidisciplinary team from student services focused on supporting students experiencing mental health and/or behavioral challenges. This multidisciplinary team works collaboratively to identify students of concern, assess potential risks, and develop tailored interventions aimed at helping students overcome obstacles to their success.
Through a compassionate and proactive approach, the CARE Team strives to ensure students receive the appropriate resources and support, ultimately promoting their well-being, academic success, and personal growth while minimizing risk. The team coordinates with various campus departments to provide a comprehensive and effective response to individual needs.
- Email: careteam@laurentian.ca
Our counsellors listen and work with you to address personal issues and mental health concerns that may be interfering with your success as a student. We offer a range of services to promote effective learning, growth and personal development.
- If you are experiencing a situation where you need urgent assistance but do not have a scheduled appointment, counsellors will be available for same-day appointments Monday to Friday, between the hours of 1 p.m. and 3 p.m.
- There are a few ways that you can book a counselling appointment:
- Call: (705) 673-6506
- Email: counselling@laurentian.ca
- In-Person: second floor of the R.D. Parker Building Monday to Friday, 9:00 a.m. to 4:30 p.m. (September-April) or 8:30 a.m. to 4:00 p.m (May-August).
Laurentian’s Campus Emergency Response Team is a student-led initiative available to respond to any medical issue on the Sudbury Campus. Volunteers are all Laurentian students and trained at a First Responder level with CPR HCP. LUCERT has partnered with security to assist in any emergency on campus. The team aims to enhance safety in partnership with all available services at Laurentian currently and also provide students with another way to become involved in the school community. LUCERT can also cover events affiliated with Laurentian, by contacting us at our email. They are also joined with Laurentian’s SafeWalk and aim to ensure everyone’s safety while at the university.
- Call: (705) 562-5456
- In-Person: Single Student Residence - Room SSR-G7
- Email: lucert@laurentian.ca
The mandate of the Equity, Diversity and Human Rights Office (EDHRO) is to lead the University community in fostering an inclusive and respectful learning and working environment for all students, staff and faculty by providing expertise, guidance, advice and counsel to members of the University community in order to ensure compliance with the Accessibility for Ontarians with Disabilities Act (AODA), the Occupational Health and Safety Act (OHSA), the Ontario Human Rights Code (Code) and Laurentian University’s Policy on a Respectful Workplace and Learning Environment, Policy on Response and Prevention of Sexual Violence, Code of Student Rights and Responsibilities and any other related policies.
- Call: (705) 675-1151 ext. 3427
- Email: edhr@laurentian.ca
- In-Person: Office is located in the Arts Building, Room A-113
- Open Monday to Friday from 9AM to 4:30PM
Learn more about the Equity, Diversity, and Human Rights Office
Our Health and Wellness Services serve as your on-campus medical clinic to look after your health-care needs. Registered nurse and nurse practitioner are on staff during regular office hours, part time physicians are available by appointment and urgent cases are also accepted.
- Call: (705) 673-6546
- Email: healthservices@laurentian.ca
- In-Person: Single Student Residence, Room G-23 Monday to Friday from 9AM to 4:30PM Closed from noon till 1PM
The Indigenous Student Affairs team strives to ensure a positive learning environment in a manner consistent with the Indigenous worldview. It is our intention to increase accessibility and retention, as well as enhance the academic experience of students of First Nations, Métis, and Inuit ancestry at Laurentian University. We nurture a learning environment which supports the academic, spiritual, physical and emotional well-being of the First Nations, Métis and Inuit student body by respecting and supporting the voices and spirit of our community at Laurentian University.
The Indigenous Student Affairs team consists of the following:
- Director of the Indigenous Sharing and Learning Centre
- ISLC Administrative Assistant
- Indigenous Counsellor
- Indigenous Student Transitions Navigator
- Indigenous Learning Strategist
- Indigenous Student and Community Engagement Coordinator
- ISLC Events and Media Coordinator
- Language Revitialization Coordinator
- Knowledge Carriers
- Learn more about each role
- Call: (705) 675-1151 ext. 4052
- Email: isa@laurentian.ca
- In-Person: Office is located on the first floor of the Parker Building.
Offered to students by students, our Peer Programs aim to help you navigate your student journey at Laurentian and stay on track throughout your studies. Whether you’re feeling stressed and overwhelmed with managing your course load or struggling to write an essay or a report, the peers are available to assist you in overcoming a range of academic and wellness challenges.
Peer Coach Program
The Peer Coaches are here to offer students the inside track on anything pertaining to Laurentian. For information on how to register for courses, how to get a parking pass and student card, who to contact for transcripts, and everything in between, our Peer Coaches are available to answer all student general inquiries.
Learn more about the Peer Coach Program
Peer Academic Program
The Peer Academic team offers one-on-one support to students who require assistance with developing learning strategies and essential skills needed to achieve their academic goals. Upper-year peers will identify and develop strategies to assist students in areas such as: Reading comprehension and critical thinking, Research tools and source citing, Essay and report writing, Meaningful note-taking and exam preparation, Time management, work prioritization, and more.
Learn more about the Peer Academic Program
Peer Wellness Program
Offering one-on-one, confidential wellness support, trained Peer Wellness Specialists provide a welcome and safe space for all Laurentian students seeking mental health and wellness support. The Peer Wellness Program promotes mental health awareness, provides access to wellness support resources, and hosts a full calendar of events designed to assist students in taking time to nurture their mental well-being.
Laurentian Pride is a resource center for the queer community and just one of many student services offered on campus. Resources, education and adxvocacy that support Laurentian Pride are contributed by partners such as LU’s Health and Wellness Services, Sudbury Pride, Réseau Access Network and Black Lives Matter Sudbury. In affiliation with the Equity, Diversity, and Human Rights office, Laurentian Pride student volunteers host many exciting events while also providing a safe space for all. Coming together recently as a team, an entire week of events on campus was dedicated to goals of equity, diversity and inclusion.
- Email: pride@laurentian.ca
- In-Person: 2nd floor of the Parker Building, P-221
RéU and its team support Laurentian students and families in need with access to resources, clothing and household items at no cost.Our free store, through donations and contributions of Laurentian community members, aims to encourage resiliency and self-sufficiency through workshops, resource referrals and assistance with basic needs.
- Email: freestore@laurentian.ca
- In-Person: P-028 (basement of the Parker Building, former PUB)
- Hours of Operation: Tuesday to Friday 10AM to 3PM
Laurentian's Women's Centre is a volunteer-led group who advocates for women’s equality and a positive environment for women on campus.
- Email: women_centre@laurentian.ca
- In-Person: 2nd floor of Parker Building, room P-222
Crisis Supports
Free crisis support for people living or visiting in Sudbury & Manitoulin Districts. Chat with someone on the helpline, meet someone virtually, have crisis support come to you, or visit the crisis centre in person.
- Call: (705) 675-4760 (Available 24/7/365)
- In-Person: 127 Cedar Street
- Open 7 days per week, from 8:30 a.m. until 10 p.m.
A safe space to talk, 24 hours a day, every day of the year.
Sudbury & Area Victim Services provides immediate crisis response, intervention, and prevention services which are responsive to the needs of individuals, families and communities affected by crime and tragic circumstances.
- Email: info@savs.ca
- Call: (705) 522-6970
- In-Person: 190 Brady Street, Sudbury, ON, Canada, P3E 1C3
Helpline Supports
The Canadian Human Trafficking Hotline is a confidential, multilingual service, operating 24/7 to connect victims and survivors with social services, law enforcement, and emergency services, as well as receive tips from the public.The hotline uses a victim-centered approach when connecting human trafficking victims and survivors with local emergency, transition, and/or long-term supports and services across the country, as well as connecting callers to law enforcement where appropriate.
- Call: 1 (833) 900-1010
- Online Chat: Chat Now
Fem’aide is the provincial helpline for Francophone women in Ontario, available 24/7 by phone, text and online chat to support and connect victims and survivors of violence to community services.
- Phone: 1 (877) 336-2433
- Text / SMS: 1 (877) 336-2433
- Online Chat: Chat Now
Available 24/7/365 - Support for Ontario post-secondary students including part time and international students. Mental health is a universal language. Our phone service is available in +100 languages.
- Call: 1 (866) 925-5454
- Text: GOOD2TALKON to 686868
- Online Chat: Chat Now
24/7 support for Laurentian University's students located outside of Ontario or outside of Canada (no appointment needed). GuardMe provides students with both immediate and ongoing support from multilingual and culturally matched counsellors, at no cost.
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Call: 1 (844) 451-9700 (In Canada and the US) / 1 (416) 380-6578 (Outside of North America)
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Download the App: Download the My SSP App from either the Apple App Store or Google Play. Complete your personal profile and select the language you would like the app to work in. Enable important app notifications regarding new in-app content, as well as new support offerings.
The Hope for Wellness Helpline is available to all Indigenous people across Canada. Experienced and culturally competent counsellors are reachable by telephone and online chat 24 hours a day, 7 days a week. Available in Cree, Ojibway, Inuktitut, English, and French.
- Call: 1 (855) 242-3310
- Online Chat: Chat Now
YouthLine offers free, confidential for 2SLGBTQ+ youth under 30 through an Ontario-wide 2SLGBTQ+ peer-support HelpLine. Services are available from 4:00pm - 9:30pm EST, Sunday to Friday.
- Text: (647) 694-4275
- Online Chat: Chat Now
- Email: askus@youthline.ca
Free and Culturally safe telephone help line for Indigenous women living in Ontario and offers help, support and resources 24/7 through talk, text, and chat. Their services are fully grounded in Indigenous culture, wisdom and tradition and are available in the following languages: Oji-Cree, Potawatomi, Micmac, Black Foot, Anishinaabe, Moose Cree, Swampy Cree, English, Cree, Algonquin, Inuktitut, Mohawk, Oneida and Odawa.
- Call: 1-855-554-HEAL
- Text: 1-855-554-HEAL
- Online Chat: Chat Now
Off-Campus Counselling Supports
Canadian Mental Health Association Sudbury/Manitoulin provide services to individuals with mental health issues or a diagnosis of a mental illness (though it is not required) within the Sudbury and Manitoulin districts. Our purpose is to support healthy people and communities through advocacy and the provision of safe, inclusive and accessible mental health and substance use services.
- Call: (705) 675-7252
- Open Monday to Friday 8:30 a.m. until 4:30 p.m.
- Email: info@cmha-sm.on.ca
The Central Intake and Referral Coordination (CIRC) program is the entry point to the Mental Health and Addictions programs. When you call the CIRC team, they will provide a brief screening and take you through a standard intake process to help determine which services are best suited to meet your needs. Our team can also provide you with general information and referrals to programs and services in our community.
- Call: (705) 523-4988 ext. 4221
- In-Person: Mental Health and Addictions Centre, 127 Cedar Street, Sudbury, ON
- Open Monday to Friday, from 8:30 a.m. until 4:30 p.m.
Learn more about the Central Intake and Referral Coordination program
Centre Victoria pour femmes is a nonprofit and charitable organization serving francophone women who are fighting against all forms of violence. We offer individual and group counselling, supportive care and referral to other services and representation. Prevention, awareness and education are also at the heart of our intervention, and are integrated into all the means used to prevent and abolish violence against women. Our services are offered primarily to francophone women aged 16 and over in the Greater Sudbury and Algoma regions.
- Email: info@centrevictoria.ca
- Call: 705-670-2517
- In-Person: 584 Clinton Avenue, Suite 103, Sudbury, ON, P3B 2T2
The EFAP offers Laurentian University employees immediate, confidential and complimentary access to support. Your health and well-being is a key to our success.
The Ontario Structured Psychotherapy Program (OSP) is available to anyone 18+ years with mild to moderate depression, anxiety and anxiety related conditions.
- Call: 1 (833) 496-3677
- Email: neosp@hsnsudbury.ca
Learn more about the Ontario Structured Psychotherapy Program
The Violence Intervention and Prevention Program (VIPP) and the Voices for Women Sudbury Sexual Assault Centre (VFW) provide a diverse array of services for survivors of violence. We believe an inclusive world of shared power, where everyone lives freely without fear of violence is possible. Our trauma informed team is here to support you or your loved one in a way that is compassionate and non-judgemental. Receiving care is confidential and available with or without police involvement. We strive to ensure that everyone will have safe access to the care they need.
- Call: (705) 675-4743
- In-Person: 41 Ramsey Lake Road, South Tower, Level 1
- Office hours: Monday to Friday, 8:00 a.m. to 10:00 p.m.
- Email: VIPP@hsnsudbury.ca
Learn more about the Violence Intervention and Prevention Program
Apps
TELUS Health Student Support
The TELUS Health Student Support app provides free, 24/7 confidential emotional health and wellbeing support for Laurentian University's students located outside of Ontario or outside of Canada (no appointment needed).
It provides students with both immediate and ongoing phone and live chat support from multilingual and culturally matched counsellors.
SecurLU-UL App
SecurLU-UL APP is a unique app that provides students, faculty and staff with added safety on the Laurentian University campus. The app will send you important safety alerts and provide instant access to campus safety resources as well as the following:
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Emergency Contacts: Contact the correct services for the Laurentian University area in case of an emergency or a non-emergency concern
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Mobile Bluelight: Send your location to Laurentian University security in real-time in case of a crisis
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WorkAlone: Use the app to "check in" with you periodically while working alone or during late hours. If you don't respond, the app will alert Campus Security.
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Friend Walk: Send your location to a friend through email or SMS on your device. Once the friend accepts the Friend Walk request, the user picks their destination and their friend tracks their location in real time; they can keep an eye on them to make sure they make it safely to their destination.
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Virtual WalkHome: Allow Campus Security to monitor a user’s walk. If a user feels unsafe when walking on campus, they can request a Virtual WalkHome and a dispatcher on the other end will monitor their journey until they reach their destination.
Looking for information on your health benefits?
Find out what mental health and wellness supports your health benefits cover.
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