Status Update
We are currently facing technical challenges across multiple Information Technology services. Further updates will be provided as soon as possible.

Updates:

IT Services | Services TI

Feb 20, 2024 - 16:31 EST

Status: Investigating

Laurentian University is currently recovering from a cyber incident that first came to our attention on Sunday morning, February 18. Upon our discovery, we immediately took steps to secure our network and mobilize our expert partners to assist. We are in the process of re-establishing the services, investigating, and understanding the incident’s impact.

Our response to the incident has caused the disruption of various IT services. We do not expect payroll to be disrupted by the incident; we will be able to confirm in a further update.

As of tomorrow, we will be communicating with all employees and students through a static website at laurentian.ca and social media platforms (Facebook, Instagram, and Twitter/X). Please note, we may lose the ability to communicate via the communications@laurentian.ca email address. We are preparing an FAQ document which will be shared on laurentian.ca when available.

Our IT team has been working diligently and will continue to do so until we are able to restore services. We appreciate that this incident raises a significant privacy concern, and we will be providing updates and sharing more information when we have it. We have reported the incident to law enforcement.

Thank you for your patience and understanding as we work through this and we sincerely apologize for any inconvenience this may cause.

IT Services | Services TI

Feb 19, 2024 - 16:07 EST

Status: Investigating

Dear community members,

The IT systems at Laurentian University have been impacted by technical issues, leading to many of them being unavailable. Our IT team has been working diligently and will continue until we are able to restore services. At the moment, many services remain unavailable and there is no estimated timeline on when these services will be available.

For staff and faculty, please plan to work remotely, if you are able, on February 20 and February 21.

Another update will be provided tomorrow, February 20, as more information becomes available.

IT Services | Services TI

Feb 18, 2024 - 21:24 EST

Status: Investigating

Information Technology services at Laurentian University are currently experiencing technical issues that have affected multiple systems.

The staff within IT are actively working to resolve the issues as soon as possible. Further updates will be provided as soon as possible.

Service Status: