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Return to Campus Message to Students from Registrar - Summer 2021

Hello, Aanii, Bonjour, 

Laurentian University is actively preparing for your September 2021 start and looking forward to welcoming you in person as we return to face-to-face classes in the Fall. 

We have extensive Health & Safety measures in place to keep you safe. We are working with Public Health Sudbury & District to provide a pop-up vaccination clinic for COVID-19 during the first week of September for those who have not had a chance to get their vaccine before their arrival. 
 
We understand that everyone has unique circumstances and some of you may have questions about your return to campus. 

A few key things for you to be aware of:

  • You can find a list of courses here with delivery method, either face-to-face (on campus) or online 
  • We offer more than 270+ online courses to help you progress in your degree studies, and many full online programs to allow you to complete courses or your full program from wherever you are in the world
  • We will continue to add online and remote options for some courses in the coming weeks
  • Recognizing that hands-on learning by way of studio courses, practicums, laboratory courses is an important part of the academic journey, not all courses will be delivered in an online or remote format

To prepare for your Fall arrival, please consult our list of FAQs, below. Let us know if you require additional information or more help in preparing your transition back to face-to-face learning for the Fall or Winter semester. Remember, your Dean is here to help. If you need assistance with the selection of courses that help you progress in your degree, be sure to reach out and contact your Dean. 

Thank you, miigwech, merci.

 

FAQs

Q: What is the difference between in-person, remote, and online courses?

  • In-person courses have classes that are delivered face-to-face on the Laurentian University campus in Sudbury, Ontario. 
  • To provide you flexibility we also have courses that you can access from anywhere in the world, including: 
    • Remote delivery courses are delivered by distance, using a combination of technologies such as Zoom and D2L. They typically have a scheduled class time for real-time class engagement. 
    • Hybrid (mixed-delivery) courses allow students to choose to study either in-person or via remote delivery for real-time class engagement in a blended approach. In this type of course, some students will be in class, and others will join remotely to contribute to the class. 
    • Online courses allow you to work on the material at a time that is convenient for your schedule, as they do not have a scheduled class time. 
  • Many courses are offered through both remote and online delivery methods. You should consider your class schedule and what mode of delivery is best for you.

 

Are in-class and hands-on learning courses safe? 

  • Yes. We are collaborating with public health officials to provide a safe learning environment and safe and healthy hands-on learning experiences. We are also happy to see vaccination rates continue to grow in our region. To set your mind at ease, you may want to connect with your Dean or program coordinator to establish how program delivery has been adapted to reflect appropriate public safety requirements. Join your Faculty Meet & Greet with the Dean during the week of August 18, 2021. See laurentian.ca/orientation for details. 

 

Can I do a required hands-on learning course from a distance without being in Sudbury? 

  • Check the course list to see if your course is available online. Most hands-on learning courses will be delivered in person (face-to-face), and are not available in an online format, unless indicated in the course list. For example, attendance in Sudbury is mandatory for all Architecture studio courses. We know that hands-on learning is important in your academic journey. Each face-to-face hands-on learning experience meets public health guidelines for safe delivery. 
  • If you are not able to be on campus for a required hands-on learning course, contact your Dean. You may be able to find an alternative option, if possible, or you may be able to delay your studies to the following term or year.

 

If I start with online or remote courses in September, can I return to in-person (face-to-face) courses in January?

  • Yes. If for any reason you can not attend in person in September, you can select from the list of online or remote delivery courses, where possible, to help progress in your degree. Then you can rejoin courses on campus in the Winter term beginning in January 2022.

 

What if I am not able to be physically back on campus for my Fall courses? 

  • Where a course is taught in-person, it is expected that students attend on campus. Medical accommodations are available for those who need them to support your in-person studies. Please contact Accessibility Services at accessibilityservicesinfo@laurentian.ca.
  • You may also choose from the list of online courses to start remotely in the Fall term, then plan to return to campus in the Winter term beginning in January 2022. You may be able to start with your electives or breadth requirements. 
  • Check with a Student Success Advisor if you need help in your course selection: book an appointment through your myLaurentian portal or email academicadvising@laurentian.ca. 
  • If you are not able to find courses delivered online which help you progress in your degree, please contact your Dean.

 

Where can I find support for Fall course registration?

  • Join a Planning and Registration Clinic to help you navigate your Self-Service account. Sessions will be offered live via Zoom, where you'll be able to ask your questions to members of our Orientation team. See Orientation events and the schedule of sessions here: www.laurentian.ca/orientian.ca. 

 

Can I start my courses in January 2022?

  • To help you proceed in your degree, we recommend that you get started with online courses in the Fall 2021, if possible. If you are not able to start your courses in the Fall term, your program will remain open so you can select Winter 2022 courses. Check your degree requirements to confirm your degree requirements.
  • If you need help planning your courses, please join a Planning and Registration Clinic. Sessions will be offered live via Zoom, where you'll be able to ask your questions to members of our Orientation team. See Orientation events and the schedule of sessions here: www.laurentian.ca/orientian.ca.

 

We’re here to help. If you require assistance, don’t hesitate to reach out. Drop us a line at orientation@laurentian.ca or contact your Dean:

Last updated: June 8, 2021.

 

General

Q: Will physical distancing be required? Will I have to wear a mask while on campus this Fall?
A: The University will follow guidelines from public health agencies to keep you safe and healthy and will provide updates as they become available. 

 

Q: Am I required to receive a vaccine before attending campus? 
A: Laurentian University strongly encourages all community members to receive their vaccination as soon as possible, however, a person visiting campus is not required to show proof of having received a COVID-19 vaccination.

 

Q: Which services will be open on campus?
A: We are preparing for a full return to campus this fall and services will be available. We will be prepared to adjust as public health requirements change.

 

Students

Q: Should I plan to be in Sudbury this fall? 
A: Yes. It is anticipated that most courses will be offered in-person in Sudbury. 

 

Q: Which courses will be offered on campus this fall?
A: The list of courses offered on campus this fall will become available in late July.
 
Q: What if travel restrictions in my area prevent me from travelling to Sudbury?
A: Laurentian University will continue to deliver a multitude of academic programs and courses online, allowing students from around the world to attend Laurentian virtually. 

 

Q: Will there still be online or remote courses?
A: It is expected that most courses will be delivered in-person, though a small number of classes may not be able to be delivered in-person due to public health guidelines at the time. For example, if the number of students in a course exceeds the allowable public health limit for indoor gatherings, the course may not be delivered in-person. Laurentian Online will continue to offer a robust series of courses and programs which do not require in-person classes.

 

Q: When and how can I register for courses?
A: It is anticipated that course registration will become available in mid-July. In order to prepare for registration, students should review their program requirements and visit my.laurentian.ca  

 

Q: Which residences will be open this fall?
A: All Laurentian University residences will be open this fall. Some may have reduced capacity as needed based upon public health guidelines.

 

Q: Will experiential learning opportunities, such as CO-OP work terms and volunteering resume?
A: Experiential learning opportunities will continue as permitted by the applicable local public health guidelines.

Frequently Asked Questions

This document will be updated as the situation evolves. Last updated: July 15, 2021.

 

Live Q&A

In case you missed it, we hosted a live Q&A to answer all of your questions for the fall semester. 

 

Course Offerings (July 9, 2021)

 

Course Delivery

Q: What is the difference between in-person, remote, and online courses?

A: In-person courses have classes that are delivered face-to-face on the Laurentian University campus. Remote delivery courses are delivered by distance, using a combination of technologies such as Zoom and D2L. They typically have a scheduled class time for real-time class engagement. Online courses allow you to work on the material at a time that is convenient for your schedule, as they do not have a scheduled class time. 

Many courses are offered through both remote and online delivery methods. You should consider your class schedule and what mode of delivery is best for you.

 

Q: Will professors still have office hours so I can ask questions about the material?

A: Yes. Faculty members will continue to hold regular office hours, plus will communicate via D2L, e-mail or other means.

 

Campus Life

Q: Will there be events on campus?

A: Yes, events will take place on campus in accordance with public health guidelines. We recommend that students follow preventative measures such as hand washing, wearing face coverings, and keeping 2 metres between people as outlined by Public Health Sudbury & Districts. 

 

Placements, Labs and Student Employment

Q: I have a practicum continuing in small groups. Is this safe?

A: Public Health has advised that small group contact is safe for you to complete your course requirements. At the same time, students need to follow the host institution or organization's directions. If your placement or academic activity is taking place in a location which has been closed, please communicate with your coordinator.

 

Q: As a student, can I still access lab space on campus?

A: Laurentian University’s Phased-In Return to On Campus and Field-Research Plan, includes four-phases, to resume research and scholarship. Students are asked to review the priorities with their supervisors, under each phase, to determine when they should apply for research resumption approval. 

 

Q. What specific Personal Protective Equipment exist for on-campus students?
The University is committed to provide and maintain healthy and safe working and learning environments for all workers, students, volunteers visitors and stakeholders. This is achieved by observing best practices that meet or exceed the standards to comply with legislative requirements. Our workers’ commitment to the University community is integral to the success of the institution. 

Please view the Health and Safety policies and procedures.


 

Academic Support

Q: I have identified learning challenges. How can I get extra support for online or remote learning?

A: Students with accommodations are encouraged to contact Accessibility Services and connect with an advisor to discuss their needs and develop an accommodation plan.  Email: accessibilityservicesinfo@laurentian.ca or call us at: 705 675 1151 extension 3324. More information about Accessibility Services can be found at https://laurentian.ca/support/accessibility-services.

 

Online Learning and Technical Supports

Q: Who can I contact if I am having trouble accessing my D2L?

A: If you are having any issues accessing your myLaurentian student portal, or your D2L account, please use the IT portal to submit your questions or support requests.

 

Q: I can’t access all the virtual tools from my home country to complete my course remotely. What should I do?

A: Please contact your professor for alternate options. If you need more support, contact excellence@laurentienne.ca.

 

Q. If my program is taught remotely, what technology will I need to have to participate?
A. Students will require internet access, and use D2L or Zoom as part of their course. Professors may use other electronic tools to best reach and engage students. Please view more about technical requirements here: https://laurentian.ca/COVID-19/students#technical-requirements

 

Health, Safety, and Wellness

Q: Can I still access counselling services on campus?

A: We appreciate that this can be a very challenging time for you and we remain available to help and support you. All counselling services are now offered by telephone, until further notice.  If you have an appointment, expect a call at your designated appointment time. 

If you do not have an appointment and  would like to schedule one, please contact us at 1-800-461-4030 ext: 6506 or at 705-673-6506, or by email at counselling@laurentian.ca

We will be monitoring our messages regularly and will follow-up with you as soon as we are able. We do appreciate your concerns are time sensitive.

 

Q: I find this a very stressful period. Is there any support available for mental health?

A: Your mental health is important. Use the “Welltrack” app on your mobile devices or computer. You can also contact Counselling at counselling@laurentian.ca.

As our community continues to take precautions to prevent the spread of the COVID-19 virus, we are also working hard to preserve the academic semester and to continue to deliver a quality education to our students.

We are continuing to monitor the situation and will update accordingly. Last updated: June 8, 2021.

 

COVID-19 UPDATES FROM IRCC

 

Q: Will I need a study permit when my program resumes on campus in Canada? 

A: Yes. Beginning studies through distance learning does not guarantee that a study permit or entry into Canada will be approved by Immigration, Refugees and Citizenship Canada (IRCC). You must have an approved study permit and permission to enter Canada to finish your degree program on the Laurentian University campus in Canada. No refunds, beyond the general Laurentian refund policy (link) will be made for failure to obtain a study permit.

 

Q: I need help using online tools or preparing assignments to complete my courses. Who can help me?

A: Tutoring support is available by emailing tutoring@laurentian.ca or by booking an appointment directly with a tutor at https://laurentian.tutorocean.com
Writing Centre: Appointments are held remotely at this time. You can book an appointment at writing@laurentian.ca

 

Q: I am an international exchange student.  Who do I contact?
A: Please contact LUGO@laurentian.ca for assistance.

 

Q: I have more questions, who can help?
A: Contact the International Services office at international@laurentian.ca for any other questions. We are here to help. 

We are continuing to monitor the situation and will update accordingly. Last updated: June 14, 2021

 

Research

Q: What can I do to help my HQP (highly qualified persons) continue to advance their scholarship. As we transition back to campus, what are the mental health and wellness supports available to graduate students?

A: COVID-19 related restrictions can be difficult to process and have been disruptive to scholarship plans. As more students transition back to campus, supervisors are encouraged to check in with their highly qualified persons. The following supports are available to students: 

Students can access Laurentian University Counselling services by calling 1-800-461-4030 ext: 6506 or at 705-673-6506, or by email at counselling@laurentian.ca

Additional counselling/crisis/support lines for students include:

  • Good2Talk 
    • 1-866-925-5454: All students can access 24/7. 
    • You can also access Good2Talk's  24/7 support via text by texting GOOD2TALKON to 686868.
    • https://good2talk.ca/
  • Bounceback 
  • Big White Wall

 

Q: I am having questions reviewing literature remotely. Who should I contact?

A: Library staff are available remotely to answer your questions.

  • Via online chat: Ask the Library (7 days a week)
  • Via email: email your faculty liaison librarian
  • Via Zoom or phone: book an appointment with your faculty liaison librarian

 

Q: How can I work from home and access resources and systems from off campus?

The IT department has provided the following guidance, for any other questions please refer to this website for information https://laurentian.ca/COVID-19#faq-faculty-staff or please use the IT portal to submit your questions or support requests. 

Our G Suite for Education, student portals, WebAdvisor, Zoom and D2L will continue to work when working remote. You will require the use of a Virtual Private Network (VPN) software in order to connect to business applications (U/T Drive, UIWeb, Business Objects, Synoptix, Fusion) at the University.

The VPN is available from the following website https://ssl.laurentian.ca.

 

Q: Can student groups continue to work in the Fielding Innovation Space? Can we continue to use the Makers Space?

A: The Fielding Innovation Space continues to offer programming in accordance with Laurentian’s return to campus plan and Public Health Guidelines. For any Fielding Innovation Space questions please contact groberts@laurentian.ca.

 

Q: How do I submit an application to Tri-Council agencies for additional research expenses as a result of the COVID 19 outbreak?

A: Read the Tri-agency message on COVID-19 here:

https://www.sshrc-crsh.gc.ca/news_room-salle_de_presse/latest_news-nouvelles_recentes/2020/covid-19_tri-agency-trois-organismes-eng.aspx

 

Q: How do I stay up-to-date regarding COVID-19-related information being issued by funding agencies?

A: Staff will be accessible by email to answer your research-related questions and provide commercialization and entrepreneurship support.  

 

Q: There’s a grant submission deadline coming up.  What kind of support can I get from the ORS/VPR? Will ORS allow electronic signatures during a COVID disruption?

A: The Office of Research Services will continue to serve researchers as per our standard operating procedures. Go to https://laurentian.ca/research if you have specific questions about Laurentian University procedures. 

 

Q: Do I need to adopt more stringent cleanliness and sanitation standards in my laboratory during this time?

A: Researchers are encouraged to continue to follow recommended guidance from Public Health Sudbury and Districts. Questions on health and safety in laboratories can be directed to Laurentian’s Manager of Occupational Health and Safety, Gail Copwer-Benoit. Additional information on health and safety during COVID-19 can be found here: https://laurentian.ca/covid-19/research

 

Q: What level of support can I expect for managing my grants, from application submission through to awards processing and providing access to my research funds?

A: Staff in the Office or Research Services continue to be available to support researchers. To make an appointment with a research advisor you can email: research-recherche@laurentian.ca

 

Research Involving Humans

Q: Is the REB accepting new submissions?

A: Yes, applications can be sent to the REB for review.

 

Q: Can previously approved research continue?

A. Researchers are required to follow guidance in Laurentian University’s Phased- In Return to On-Campus and Field-Research Plan until informed in writing that these additional approvals are no longer required.

 

Q: Can I conduct on-campus research with humans?

A: Researchers are asked to follow the guidance in Research Resumption Guidelines for Phased-In Face-to-Face Research with Human Participants at Laurentian University until further notice.

 

Q: Should I be sending in my requests for renewal of the ethics certificate and project closure?

A: Yes, the REB continues to function and is supported by staff in the Office of Research Services. Questions can be directed to ethics@laurentian.ca

 

Human Resources Questions

Q: In the event research employees are working from home, how can I submit my bi-weekly timesheets, as they require original signatures? 

A: In order to reduce the unnecessary movement of paperwork and staff, we wish to inform you that only electronic documents will be processed until further notice. To eliminate any delays, please access the appropriate forms by following this link, scan them and send them by email to payroll@laurentian.ca.

In these unprecedented times, information evolves and changes rapidly. Please reference the documents in chronological order starting with the most recent for the most up-to-date information.


This document will be updated as the situation evolves. Last updated: June 9, 2021. 

 

Q: What will happen if a student who lives in the Residence is required to self-isolate? 

A: As always, we will follow directions from Public Health Sudbury & Districts. Our residences continue to follow flu-season protocol, which includes an increased frequency of cleaning for high-traffic areas.

 

Q: What health and safety considerations are in place in residences?

A: Residences will continue to work with Public Health and other authorities to ensure the buildings are safe for students. High touchpoint cleaning will continue and extra sanitizer stations added throughout the building.

 

Q: Do I need to be fully vaccinated for COVID-19 before moving into Residence?

A: Residents do not need to be vaccinated for COVID-19 to live in the residence complex. It is strongly recommended that students living in residence have received at least their first dose of the COVID-19 vaccination prior to moving into the residence. Individuals who have not yet received a vaccination are encouraged to visit https://covid-19.ontario.ca/ for more information. 

For information relating to symptoms, spread, how to protect yourself and your family, self-monitoring, self-isolation or other information relating to COVID-19, please refer directly to the information provided by Public Health Sudbury & Districts. The City of Greater Sudbury also has a webpage on various services in relation to COVID-19. Please see other Laurentian University information relating to COVID-19 safety and the status of various campus services.

 

This document will be updated as the situation evolves. Last updated: June 9, 2021

 

Which libraries on campus are open to the public?

  • J.N. Desmarais Library: closed
  • Architecture Library: closed
  • J.W. Tate Library: hours of operation
  • University of Sudbury: closed
  • Curriculum Resource Center: closed
  • Music Resource Center: hours of operation

 

How can I get research help?

Research help is available!

 

How can I access library digital resources when working off-campus?

Start at the library homepage. All of the links from the catalogue search, databases, and research guides lead you through our proxy server, which proves to publishers that you're a Laurentian University community member.

Similarly, the Scholarly Articles search from the library homepage leads to a special Google Scholar search that adds a "Get full text" links beside any article to which we have access.

 

How does HathiTrust enable online access to books in our print collection?

As a member of HathiTrust, Laurentian offers temporary online access to over 120,000 in-copyright books from our collection.

 

How to find ebooks available through HathiTrust

  • In the catalogue, click the title of a book to show the full record. If the book is available through HathiTrust, a link appears under Available copies.
  • Follow the link to HathiTrust and then click Check out.
  • You can also search HathiTrust directly for ebooks.

 

Please note:

  • If a book is temporarily available through HathiTrust, you cannot request it for curbside pickup. If you do request a book available through HathiTrust, don’t worry, we’ll let you know!
  • The check out period is one hour but automatically renews if you remain active, unless someone else is trying to access it.
  • You cannot download a book.
  • The number of copies in our print collection matches the number of copies available online. If Laurentian owns 1 print copy, only 1 user can access the book at a time.

 

Can I request a scan of a book chapter or journal article?

Yes, use this request form and we will email you a PDF. If you need a different file format, let us know in the note section of the form.

 

How can I renew an item?

Log into your library account using your Laurentian ID, select the items to renew, and click Renew items. If you can’t renew an item, email the Library that loaned you the item:

  • Desmarais Library
  • Architecture Library
  • J. W. Tate Library
  • University of Sudbury Library

 

Can I access print course reserves?

Faculty can ask us to scan articles or book chapters from print items that they can then add to D2L.

 

Can I still order an article through interlibrary loan (RACER)?

Yes. Complete your order through RACER and the article will be emailed to you. There can be a significant delay and we might not be able to fulfill some requests.

 

Can I order books via RACER?

No. Most libraries in Ontario and beyond are not yet lending print items to other campuses. You are able to request a copy of a book chapter.

 

Can I still access materials in archival fonds?

The Archives reading room is closed to the public but we are accessible by email archives@laurentian.ca or by phone at 705-675-1151 ext.3306. We are available to help, answer your questions and for consultations. Visit the homepage of the Archives for more information.

This will be updated as the situation evolves. Last updated: June 9, 2021.

 

Q: I am a new student and don’t know how to register for services.

A: Please go to the Accessibility Services website for information on how to register for services.

 

Q: I am a returning student and I have previously written my tests and exams in the Accessibility Services Testing Centre. Will it be the same process this year?

A: No. Face-to-face tests, midterms, exams or evaluations will be very limited during the Fall 2020 semester, and/or before the beginning of Phase 3 of returning to campus operations.

 

Q: Do I need to register with Accessibility Services even if there are no face-to-face exams?

A: Yes.  Students requiring evaluation accommodations must register with their respective Accessibility Advisor. Please send an email to accessibilityservicesinfo@laurentian.ca, or phone the front desk at 705-675-1151, ext. 3324 to book a phone call or virtual appointment as early as possible to ensure accommodations can be arranged in a timely manner.

 

Q: Do I still need to book my tests and exams through the Accessibility Services online booking portal?

A: Yes, all students requiring testing (evaluation) accommodations, please book all quizzes, tests, midterms and exams through the online booking portal; all bookings should be made at least 7 days in advance. The Accessibility Services office needs to be aware of all upcoming evaluations to ensure that each student’s accommodations are in place for each evaluation.

 

Q: If there are no face-to-face evaluations, where will I be writing them?

A: Depending on the type of evaluation (timed D2L evaluation, take-home exam, assignment, etc.), students are responsible for selecting an environment in which they will not be disrupted, in their home, or an alternative suitable space. If students reside with other people, they are encouraged to inform their cohabitants prior to the evaluation to avoid being disturbed, and select a comfortable space for the duration of the evaluation. Students distracted by background noise (ex: construction, dogs barking, etc.), are encouraged to use earplugs or noise-cancelling headphones.

 

Q: Am I permitted food and/or drink during my timed evaluation?

A: Yes, students are asked to have food and/or drink ready at their desk prior to the start of the evaluation.  Students will not be permitted to get up to go get food or drink once they have started writing. Also note that breaks for food or drink will be included in the evaluation time and the timer will not stop.

 

Q: How will I get my extra time accommodations for tests, exams or other timed evaluations?

A: Course instructors will be responsible for adding extra time to timed D2L evaluations, whether it is a synchronous proctored evaluation, or an evaluation that needs to be uploaded to the D2L dropbox. The Accessibility Services Exam Coordinator will communicate with course instructors one week prior to the evaluation date to ensure that the extra time has been added.

 

Q: If my Instructor is giving us 24 hours or more to complete an evaluation, do I still get my extra time accommodation?

A: Instructors are being encouraged to implement  Universal Design Learning principles. Students given a larger window of time (ex. one week) to complete an assignment that will normally require a set number of hours (e.g. 3 hrs) are to complete it on their own time and submit it by a deadline set by the instructor. Students who normally require extra time should budget extra time in the set window if time to devote to this activity and do not necessarily need a larger window of time. Students who believe they would still require this accommodation are asked to contact their Accessibility Advisor for assistance prior to the evaluation date.

 

Q: What do I do if my instructor has opted to proctor my exam through Zoom and is not able to supervise me during my extra time accommodation?

A: Please contact the Exam Coordinator by email: accessibilityexams@laurentian.ca at least 7 days in advance.  Each request will be considered case by case.

 

Q: If my Instructor will be supervising me, do I still need to book my evaluation on Accessibility Services’ online portal?

A:

  • If the student does not require evaluation accommodations for a particular course, they do not need to book it in Accessibility Services’ online portal. 
  • If the student requires evaluation accommodations, then the evaluation booking through the portal is required. Accessibility Services need to be aware of every evaluation for which students require accommodations.

 

Q: What will happen if there is a technical issue with the internet and I get disconnected from the synchronous evaluation?

A: Every student needs to ensure that they have a strong internet connection prior to any remote evaluation. If students are being proctored by Accessibility Services when the connection is disrupted, they are asked to please phone the Accessibility Services’ Exam Coordinator immediately at 705-675-1151, ext. 3309 so that the course instructor may be informed. Each incident will be handled case by case.

 

Q: Am I allowed to use the washroom during my synchronous proctored evaluation?

A: Yes. Students must inform the proctor prior to leaving their seat when a washroom break is needed.  The start and return time of the break will be noted, however the timer on the evaluation will not be stopped.

 

Q: I require a scribe for my evaluations. How will this be handled?

A: A scribe will be assigned to students by the Accessibility Services Exam Coordinator. 

 

Q: I need assistive technology for all evaluations. How will this work?

A: Students are encouraged to communicate with their Accessibility Advisor for all needs requiring assistive technology or special software. The Accessibility Advisors will work with Accessibility Services' Exam Coordinator to facilitate this accommodation on a case by case basis.

The Accessibility Services team is available to support you with any accessibility concerns as students transition to remotely delivered and/or online classes and evaluations. Please email accessibilityservicesinfo@laurentian.ca for assistance. 

 

Stay positive, stay healthy.

We are continuing to monitor the situation and will update accordingly. Last updated: June 9, 2021.

 

Q: What is the status for students on placement, co-op, internship? Are placements being approved for the fall? Will I be able to travel for my placements?

A: For the moment, students are to remain in their clinical or education placements, as well as in their co-op or internship settings. Students continue to be asked to respect the guidelines of their placement site in terms of social distancing, precautionary measures, or the like. Many of these placements are required because of the accreditation requirements of specific programs or disciplines. Students are asked to communicate any concerns with their placement coordinator. Departments or Schools will determine if alternative methods can be applied, while still respecting accreditation guidelines. Alternative methods, if approved, will be communicated to the students in those settings. It should be emphasized to all that the situation for this type of courses is evolving quickly, and we will message students as soon as possible, should changes occur.

We are continuing to monitor the situation and will update accordingly. Last updated: June 9, 2021.

 

Technical support

Technical issues preventing you from performing your work or ability to teach and do research will continue to be prioritized as usual with the exception of work that requires physical access to a hardware device. Work that needs to be performed physically will be deferred.

Should you need technical assistance we kindly ask that you submit your request using the IT portal at https://it.laurentian.ca/portal. If you are unable to login to the portal please email it@laurentian.ca

 

Support hours

The Information Technology department has aligned its support hours to match the University hours (8:30 am to 4:00 pm).

 

I need to participate in a virtual meeting using Zoom, where can I find more information about it? 

To join a Zoom session, follow these instructions.

To create and manage Zoom sessions, please view the following video.

If you have additional questions about Zoom or about virtual meetings, please send an email to it@laurentian.ca

 

If I have to work off campus, what are the IT services that allow me to work remotely?

Our G Suite for Education, student portals, WebAdvisor, Zoom and D2L will continue to work when working remote. You will require the use of a Virtual Private Network (VPN) software in order to connect to business applications (U/T Drive, UIWeb, Business Objects, Synoptix, Fusion) at the University.

The VPN is available from the following website https://ssl.laurentian.ca.

 

How can I check my voicemails if I’m off campus?

You can call the general University number (705-675-1151) and then use extension 4825. At the prompt, enter your own telephone extension followed by pound and enter your voicemail passcode.